1. Use Google’s Find My Device:
- Requirements: Your device must be turned on, connected to the internet, and associated with a Google account.
- Steps:
- Go to Find My Device on another device or computer.
- Sign in with the Google account associated with your locked device.
- Select the device you need to unlock.
- Click on “Erase Device.” This will erase your device, including the passcode, but also all your data. You can restore your data if you have a backup.
2. Use Samsung’s Find My Mobile:
- Requirements: Your device must be a Samsung device, turned on, connected to the internet, and linked to a Samsung account.
- Steps:
- Visit Find My Mobile on another device or computer.
- Log in with your Samsung account credentials.
- Select your device from the list.
- Use the “Unlock” option to remove the lock screen. This method might not delete your data.
3. Factory Reset:
- Requirements: This will erase all data on your device, so it should be a last resort if other methods fail.
- Steps:
- Power off your device.
- Press and hold the Volume Up button and the Power button contemporaneously until the recovery menu appears.
- Use the volume buttons to navigate to “Wipe data/factory reset” and use the Power button to elect it.
- Confirm the reset process. This will erase all data on the device and return it to factory settings.
4. Use a Smart Lock Feature:
- Requirements: Smart Lock must have been previously set up on your device.
- Steps:
- If you’ve set up Smart Lock for trusted places, devices, or face recognition, you might be able to access your device without entering the passcode when you are in a trusted location or connected to a trusted device.
5. Contact Your Device Manufacturer or Carrier:
- Requirements: Your device’s warranty or carrier policies may assist in unlocking the device.
- Steps:
- Provide proof of purchase and identification to the manufacturer or carrier.
- They might help you reset the device or provide further instructions.
Before trying these methods, ensure that you have backups of your important data to avoid data loss.
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